Refund policy

• We offer 7 days return or exchange policy after the package received. Please to csmaisonkolori@gmail.com receive your return & exchange code confirmation before processing any return or exchange.
• Items must be in the same condition they were purchased in; labels are still attached and be in perfect condition (unworn, unaltered, and unwashed).
  
• Sale & other special deals items are not exchangeable or returnable.
• Purchases made with gift-cards are not exchangeable or returnable.
• Video proof (unboxing video) must be provided for complaints of defective items.
• All return or exchange shipping fees will be borne by customers, including the shipping fee to send exchanged items back to customers.
• Valid tracking information and receipts must be provided for a return or exchange to be accepted.
• Returns and exchanges can only occur once.
• We do not issue cash refunds. Refunds can only be issued in a form of gift card.
• We reserve the right to reject any return or exchange even conditions above are met to prevent any abuse of our returns system.